1. About us
This Privacy Policy applies to AI Smarter Pty Ltd (ABN 95 688 608 835) trading as Style Smarter (“we”, “our”, “us”). Style Smarter is a registered business name of AI Smarter Pty Ltd. All services offered under the Style Smarter brand are provided by AI Smarter Pty Ltd.
We are committed to protecting the privacy of individuals and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our website, products, or services, you agree to the terms of this Privacy Policy.
2. What information we collect
We collect the following types of information:
2.1 Personal information
Information that identifies you personally, including:
- Name
- Email address
- Phone number
- Business name
- Billing or delivery details
- Payment information (processed securely by third-party processors)
2.2 Images and media
If you upload photos or media for virtual staging, we collect and process:
- Room photos
- Property images
- Instructions or metadata you provide with the images
We do not claim ownership of your images or files.
2.3 Usage data
Automatically collected data when you visit our site or use our platform:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time and date of access
- Session analytics
- Referring websites or campaigns
2.4 Cookies and tracking
We use cookies and similar technologies for:
- Site functionality
- User authentication
- Analytics
- Performance tracking
- Personalised experiences
You may disable cookies in your browser settings, although this may affect functionality.
3. How we use your information
We use your information to:
- Provide our virtual staging services
- Process orders and payments
- Communicate with you about your projects
- Deliver customer support
- Improve our platform, AI tools, and user experience
- Detect and prevent fraud
- Comply with legal obligations
- Send marketing communications, if you have opted in
We also use aggregated and anonymised data for analytics and service improvement.
4. How your images are processed
Images you upload are used solely for:
- Generating AI-enhanced virtual staging outputs
- Quality assurance
- Internal testing or model improvement (only if you provide consent)
We do not:
- Sell your images
- Publish them publicly without your permission
- Use them for training AI models without consent
All image processing occurs using secure cloud services, including but not limited to:
- Supabase
- Other AI processing providers
5. Disclosure to third parties
We may disclose information to third parties when necessary for service delivery, including:
- Cloud hosting providers (Supabase, Cloudflare)
- AI processing platforms
- Payment processors (Stripe)
- Analytics and marketing tools (Google Analytics, Meta, Go High Level)
- Contractors and service providers assisting with operations
- Legal or regulatory authorities where required
All third parties are required to handle data in line with privacy laws.
We never sell your personal information.
6. International data transfers
Your information may be stored or processed on servers outside Australia, such as in the United States or Europe. Where this occurs, we take reasonable steps to ensure that these recipients handle your information in accordance with the Australian Privacy Principles.
7. Data security
We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
This includes:
- Encrypted data storage
- Secure APIs
- Access controls
- Monitoring and logging
- Regular security reviews
Despite these safeguards, no system is completely secure. You use the service at your own risk.
8. Retention of information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Uploaded images may be deleted automatically after a set retention period unless you request ongoing storage.
9. Your rights
Under Australian privacy law, you have the right to:
- Access personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of information where appropriate
- Withdraw consent to marketing
- Make a privacy complaint
To exercise these rights, contact us using the details below.
10. Marketing communications
If you opt in to marketing, we may send you updates and promotional material. You may unsubscribe at any time via the unsubscribe link or by contacting us directly.
11. Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
12. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Last updated” date.
13. Contact us
If you have questions, concerns, or complaints about this Privacy Policy or how your information is handled, contact:
AI Smarter Pty Ltd trading as Style Smarter
Email: support@stylesmarter.com.au
Website: stylesmarter.com.au
We will respond to all privacy enquiries within a reasonable timeframe, usually within 7 to 10 business days.